Frequently Asked Questions (FAQ)

1. Is Beauty & Bath an authorised seller?

Yes. Beauty & Bath is the official distributor in Singapore for Cathy Doll, Baby Bright, Beauty Buffet, Precious Skin, and Joji Secret Young. All our products are sourced directly from authorised manufacturers and brand owners, ensuring they are 100% authentic.

2. What is T-Beauty?

T-Beauty (Thai Beauty) refers to beauty and skincare products developed in Thailand. Known for combining tropical-friendly formulations, natural botanical ingredients, and innovative skincare technology, T-Beauty has become one of the fastest-growing beauty trends in Asia.

3. Why should I choose Thai skincare?

Thai skincare is specially formulated for hot and humid climates, making it ideal for Singapore's weather. Many products focus on hydration, oil control, brightening, sun protection, and gentle daily care while remaining affordable and effective.

4. Are your products authentic?

Absolutely. Every product sold by Beauty & Bath is genuine and sourced through official distribution channels. We do not sell imitation, counterfeit, or parallel-import products.

5. Which brands do you carry?

We proudly offer products from leading Thai beauty & Wellness brands, including:

  • Cathy Doll
  • Baby Bright
  • Beauty Buffet
  • Precious Skin Thailand
  • Joji Secret Young
  • Browit
  • Reunrom
  • A Bonne
  • Sivanna
  • Pastel
  • Hong Thai
  • Poy-Sian
  • Peppermint Field
  • Herbaholic

We are continually expanding our range with new and exciting Thai beauty brands.

6. Where do you ship?

We currently deliver throughout Singapore. Your order will be carefully packed and dispatched as quickly as possible.

7. How long does delivery take?

Most local orders are processed within 1–2 business days. Delivery typically takes 2–5 business days, depending on your location and courier schedule.

8. How much is shipping?

Shipping charges are calculated at checkout. We also run free shipping promotions from time to time, so be sure to check our latest offers.

9. Do you have a physical store?

Yes! You can visit our physical retail store to browse our products in person.

📍Beauty & Bath

 

Address: 304 Orchard Road ,Lucky plaza #B1-109 / #B1-82 /#02-83 Singapore 238863

By Train: N22 Orchard MRT (Exit 1)

By Bus (Bus Stop09048): 7,14,14e,16,65,111,123,175,502,502A,502B

Please check our website or contact us for the latest operating hours before visiting.

10. How can I contact Beauty & Bath?

You can reach our customer service team through our Contact Us page, email, or social media. We'll be happy to assist with product recommendations, order enquiries, or any questions you may have.

11. Which Thai skincare products are best for beginners?

If you're new to T-Beauty, we recommend starting with bestselling products from Cathy Doll, Baby Bright, and Beauty Buffet. These brands offer gentle cleansers, moisturisers, sunscreens, body care, and makeup suitable for everyday use.

12. Are your products suitable for Singapore's climate?

Yes. Most Thai beauty products are developed for tropical climates, making them an excellent choice for Singapore's hot and humid weather. They are designed to be lightweight, comfortable, and suitable for daily use.

13. Do you sell wholesale or supply businesses?

Yes. We welcome wholesale, retail, corporate, and business enquiries. If you're interested in stocking our brands or partnering with us, please contact our team to discuss available opportunities.

14. How do I know which products are suitable for my skin type?

Each product page includes ingredient information, benefits, and usage instructions. If you're unsure which products are best for your skin concerns, feel free to contact us and we'll be happy to recommend suitable options.

15. How can I stay updated on new arrivals and promotions?

Subscribe to our newsletter and follow Beauty & Bath on our social media channels to receive updates on new product launches, exclusive promotions, beauty tips, and the latest T-Beauty trends.